PRIVACY POLICY

Last Updated: July 31, 2026

AJ GLOBAL LOGISTICS LTD, trading as AJ GLOBAL FREIGHT & LOGISTICS («we», «our», or «us») is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller for this website is AJ GLOBAL LOGISTICS LTD, trading as AJ GLOBAL FREIGHT & LOGISTICS, a company registered in the United Kingdom.

• Registered Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
• Companies House Number: 17105853
• Privacy Contact Email: info@ajgloballogisticltd.com

2. Personal Data We Collect

We process the following categories of personal data:

• Inquiries and Quotes (Fluent Forms): Name, email address, phone number, and shipment details.
• Direct Communications: Information provided via direct email correspondence.
• Technical Data (Hostinger Logs): IP addresses, browser type, and access times automatically recorded by our server.
• Security Data (Cloudflare Turnstile): Telemetry data to verify human interaction and prevent spam.
• Functional Data (Polylang): Technical cookies to store your language preference (EN, ES, IT).

3. Purposes and Legal Bases for Processing

• To provide quotes and manage services: Processed to perform a contract or take steps at your request before entering into a contract.
• To respond to inquiries: Processed based on our legitimate interests in managing business communications.
• To ensure website security: Technical logs and Turnstile data are processed based on our legitimate interests in protecting our website from malicious activity.
• To provide a multilingual experience: Language cookies are processed based on our legitimate interests in website functionality.

4. Data Retention

• Inquiries and Quotes: Retained for 24 months from the date of last contact.
• Technical Logs: Server logs are kept for approximately 30 days.
• Contractual and Accounting Records: Retained for the duration required by applicable UK legal and tax obligations (typically 6 years).

5. Data Recipients and Transfers

We do not sell your personal data. We share data only with essential service providers (Hostinger for hosting/email and Cloudflare for security). Any data transfers outside the UK are protected by appropriate safeguards as required by UK GDPR.

6. Security

We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights and Complaints

Under the UK GDPR, you have the right to access, rectify, or erase your data, and the right to restrict or object to its processing. To exercise these rights, please contact info@ajgloballogisticltd.com.

Complaints Procedure: If you have any concerns about our use of your personal information, please contact us first at info@ajgloballogisticltd.com so we can resolve the matter directly with you.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, via their official website: https://ico.org.uk/make-a-complaint/.